Your third and final individual case study is found on pages 594-595 of the text, entitled "How Indiana Lost Control of its Welfare System", at the end of Chapter 20 of the text.
Please respond to the four case questions at the end of the case, as well as:
What was the state of Indiana’s FSSA before privatization? How have things improved or gotten worse for Hoosier clients of FSSA now that the IBM era of the agency has ended?
Note the deadline for the third case study has been revised to Tuesday, December 3rd, as announced during lecture.
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