Quality and Supply Chain Management IP1

Weekly tasks or assignments (Individual or Group Projects) will be due by Monday and late submissions will be assigned a late penalty in accordance with the late penalty policy found in the syllabus. NOTE: All submission posting times are based on midnight Central Time.

Do an Internet search, supported with references and in-text citations, for a real company example that saw dramatic improvements as a result of adopting a formal TQM program (pick any one). In your paper, cover the following specific items:

·         Name of the company, what it does, and the kind of competition it faces

·         The specific event or issue that drove it toward embarking on a formal quality improvement program

·         A description of any implementation challenges

·         What results were achieved (be specific)

·         Any disappointments or unresolved issues

·         What you learned from doing the research 

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